James P. Walsh

“I’m fascinated by cross-level relationships: the influences between and among individuals, organizations, and society really engage me. And as romantic as it may sound, I think we are all called to try to leave the world a better place. The desire to better understand these cross-level relationships, done with a clear eye on enhancing our well-being, animates nearly everything I do.”

“The extant representations of the concept of organizational memory are fragmented and underdeveloped. In developing a more coherent theory, we address possible concerns about anthropomorphism; define organizational memory and elaborate on its structure; and discuss the processes of information acquisition, retention, and retrieval. Next, these processes undergird a discussion of how organizational memory can be used, misused, or abused in the management of organizations.”

“In its most basic sense, organizational memory refers to stored information from an organization's history that can be brought to bear on present decisions. This information is stored as a consequence of implementing decisions to which they refer, by individual recollections, and through shared interpretations.”

“[Organizational culture comprises the way of] thinking and feeling about problems that is transmitted to members in the organization.”