All Quotes by Mark Goulston
“Feeling alone makes negative feelings worse. When you feel alone, frustration quickly can become anger, fear quickly can become panic.”
“If there was one key to happiness in love and life and possibly even success, it would be to go into each conversation you have with this commandment to yourself front and foremost in your mind, 'Just Listen' and be more interested than interesting, more fascinated than fascinating, and more adoring than adorable.”
“A leader who is confused or confusing causes too much anxiety, and a leader who is too controlling is revealing more insecurity and a lack of leadership.”
“Being alone with fear can rapidly turn into panic. Being alone with frustration can rapidly turn into anger. Being alone with disappointment can rapid turn into discouragement and, even worse, despair.”
“If fun puts a smile on your face, beauty and elegance put a smile in your heart and take your breath away. It's longer-lasting and more satisfying than fun.”
“Being alone with fear can rapidly turn into panic. Being alone with frustration can rapidly turn into anger. Being alone with disappointment can rapid turn into discouragement and, even worse, despair.”
“One of the best ways to see how critical being present is to effective leadership is to notice what being absent, distracted, hiding something, and/or agenda-driven does to people's ability to trust, respect, and have confidence in you.”
“People often say, 'I don't need recognition,' and the truth is they are right. We don't need it. But like healthy food and exercise, life is a whole lot better with it.”
“There is something calming and emotionally restoring when you focus on gratitude for a known deed that helped you, instead of fear of the unknown.”
“Over time, many CEOs realize that being able to quickly and effectively confront conflict in their company is a leadership opportunity because people's respect often rises and falls on whether their leader deals with conflict head on or avoids dealing with it.”
“I know CEOs, and they get sick when they have to lay people off, especially around Christmas.”
“Being alone with fear can rapidly turn into panic. Being alone with frustration can rapidly turn into anger. Being alone with disappointment can rapid turn into discouragement and, even worse, despair.”
“Over time, many CEOs realize that being able to quickly and effectively confront conflict in their company is a leadership opportunity because people's respect often rises and falls on whether their leader deals with conflict head on or avoids dealing with it.”